Cookie Policy

What we store in your browser, why, and how you control it

Effective Date: 07/07/26

You can change your choice at any time β€” nothing is locked in.

1. What are cookies and similar technologies

Cookies are small text files a website stores in your browser. We (and the tools we use) also use comparable technologies β€” like browser local storage β€” for the same purposes. This policy covers all of them, and it works together with our Privacy Policy.

First-party cookies are set by tutaxaustralia.com directly. Third-party cookies are set by services we embed on the page, such as Google or Microsoft β€” they can only read the data they themselves set, not each other's.

2. Who is behind these cookies

TuTax Return (this website) is the data controller. The cookies described below are set by us directly, or by these processors on our behalf:

  • Google β€” Google Tag Manager, Google Analytics 4
  • Microsoft β€” Clarity (session recordings and heatmaps)
  • GoHighLevel / LeadConnector β€” our CRM, used for the booking/contact forms and marketing attribution
  • Simple Analytics β€” cookie-less, aggregated site analytics

3. Cookie categories we use

3.1 Strictly necessary β€” always on

Remembers your cookie choice, and powers the embedded booking/contact form (GoHighLevel). Without these, the site and its forms don't work. No consent toggle is offered because none is legally required for these.

3.2 Analytics β€” off until you accept

Loads Google Tag Manager together with Google Analytics 4 and Microsoft Clarity. Nothing here loads, and no cookie here is set, until you accept this category β€” not a soft opt-out, an actual technical block.

3.3 Marketing β€” off until you accept

Loads the GoHighLevel CRM attribution script, which tells us which channel or campaign brought you here. Same rule: nothing loads until you accept.

3.4 Cookie-less analytics β€” no consent required

Simple Analytics runs without cookies and without collecting personal data or cross-site identifiers, so it isn't gated behind consent β€” it's disclosed here for full transparency.

4. Cookie table

Exact cookie names as documented by each provider. Google and Microsoft can update these at any time; we review this table periodically to keep it accurate.

CookieProviderPurposeCategoryDuration
ttr_cookie_consentTuTax Return (first-party)Stores your cookie preferencesNecessary1 year
_ga, _ga_*Google Analytics 4Distinguishes visitors and sessionsAnalyticsUp to 2 years
_gidGoogle Analytics 4Distinguishes visitorsAnalytics24 hours
_clck, _clskMicrosoft ClarityPersists your Clarity user/session ID for session recordings and heatmapsAnalytics1 day – 1 year
CLID, ANONCHK, MUID, MR, SMMicrosoft Clarity / BingIdentifies the browser across visits for Clarity analyticsAnalytics1 day – 1 year
Attribution cookies set by link.msgsndr.comGoHighLevel / LeadConnectorRecords which channel/campaign led to your visit and leadMarketingUp to 1 year

5. Legal basis

Analytics and Marketing cookies are only set on the basis of your consent. Strictly necessary cookies are set on the basis of our legitimate interest in operating the site and delivering the service you explicitly requested (e.g. submitting a booking form).

6. How you give (and change) your consent

A banner appears on your first visit, with an "Accept all" and a "Reject all" option of equal weight, plus a way to choose category by category. You can reopen this at any time via "Cookie Settings" in the footer, or the button at the top of this page.

7. How long your choice lasts

We keep your preference for up to 12 months, or until you change it, or until we materially change the cookies we use β€” whichever comes first. After that we'll ask again.

8. International data transfers

Google, Microsoft and GoHighLevel/LeadConnector may process data outside Australia and outside the EEA, including in the United States. Where that applies to EEA visitors, these providers rely on mechanisms such as the EU-U.S. Data Privacy Framework or Standard Contractual Clauses.

9. Turning off cookies from your browser

Beyond our own banner, you can block or delete cookies directly in your browser:

Doing this may break the booking/contact forms, since those rely on the necessary category.

10. Your rights

You can access, rectify, delete, restrict, object to, or request portability of your data at any time β€” see section 7 of our Privacy Policy for how. If you're in the EU/EEA, you can also lodge a complaint with your local data protection authority (in Spain, the AEPD). If you're in Australia, you can complain to the OAIC.

11. Children

This site isn't directed at children under 16, and we don't knowingly set marketing or analytics cookies for them.

12. Changes to this policy

If we add or remove a tracking tool, we'll update this page and, where the change is material, ask for your consent again.

13. Contact

Email: [email protected]

Phone: +34 686 33 61 57

Website: https://tutaxaustralia.com

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